Home Forum Brexit Decoded Forum Settled Status Getting Your Fee Money Back !!!!

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      BDBD
      Keymaster

      Getting Your Fee Money Back

      If you paid a fee when you applied to the EU Settlement Scheme, you’ll receive a refund after 30 March. This will happen automatically and you do not need to do anything.

      Getting your fee refund

      If you paid a fee when you applied to the EU Settlement Scheme, you’ll receive a refund after 30 March. You do not need to do anything because your payment will be refunded automatically. The money you paid will be refunded to the card you used to pay the application fee.

      How long it takes

      Once a refund has been processed it can take 10 working days for the payment to reach your card. It may take longer for some card types and issuers.

      Confirmation of your refund

      You’ll receive an email from the Home Office confirming your refund has been processed once your card has been refunded. The email will be sent to the email address you gave us when you made your application to the EU Settlement Scheme.

      Contact the EU Settlement Resolution Centre for help if you cannot see the refund on your statement more than 10 working days after you received the confirmation email or if you have not heard from us by 20 April 2019.

      Preventing fraud

      The Home Office will never send you an unexpected request for your card or bank details.

      If you have any concerns about contact from an individual claiming to be from the Home Office relating to your EU Settlement Scheme application, you can contact the EU Settlement Resolution Centre to confirm that the contact is genuine.

      Learn more about how to protect yourself from fraud.

      Contact the EU Settlement Resolution Centre

      If you’re inside the UK

      Telephone: 0300 123 7379

      Monday to Friday (excluding bank holidays), 8am to 8pm

      Saturday and Sunday, 9:30am to 4:30pm

      Find out about call charges

      If you’re outside the UK

      Telephone: +44 (0)203 080 0010

      Monday to Friday (excluding bank holidays), 8am to 8pm

      Saturday and Sunday, 9:30am to 4:30pm

      Online

      Use the online form

      Published 28 March 2019
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